Problem Solving & True Root Cause – When a problem arises, the natural reaction is to put a quick fix or a work around in place. The intention being to work around the problem and solving the problem properly when time permits. Invariably however, the quick fix is never removed resulting in additional complexity in the process. Experience would also show that when the true root cause of the problem is not completely understood, all fixes that are put in place are likely to fail over time and the problem re-emerges leading to frustrations and significant downtime.
Critical Solutions Ireland offer an “on call” problem solving facilitation service. If you encounter a problem that is causing you downtime, Critical Solutions Ireland will deploy to your site and facilitate the understanding of the true root cause.